Returns

• You may request a return within 14 days of receiving your order.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Proof of purchase (such as your order confirmation) is required.

Non-Returnable Items

• Items on sale or marked as final sale cannot be returned or exchanged.
• Gift cards are non-refundable.
• For hygiene reasons, accessories that have been worn or handled cannot be returned.

Refunds

• Once your return is received and inspected, we’ll notify you by email.
• Approved refunds will be processed to your original payment method within 7–10 business days.

Exchanges

• We only replace items if they are defective or damaged.
• To exchange an item, please contact us at support@villaineyewear.com
  with your order details.

Shipping Returns

• You are responsible for paying shipping costs for returning your item unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure your return reaches us safely.